I care a lot about my physical book too. I experienced receiving damaged books for several times. If it is not really bad, I just accept it. Returning it just waste my time. But if it is to bad I will request for refund. The worst case was when I purchased The Art of Software Security Assessment. The books is really heavy, but Amazon packing in it very badly and the package torn open, then I think the local post office repackage it using some plastic bag. At the end almost all pages of the books folded badly. I initiated a refund and sending the book back to amazon. The book was around S$70 and the postal cost to return it to US from Singapore was almost S$100 more expensive than the book price. Amazon refunded the book price and also the postal cost. But indeed it is a hassle. As comparison, Bookdepository always pack the books very well and secure. I have never had any experience of getting any edge folded book at all. Unfortunately the price is still not as cheap as at Amazon. It is suck but for now there is no ideal alternative.
I care a lot about my physical book too. I experienced receiving damaged books for several times. If it is not really bad, I just accept it. Returning it just waste my time. But if it is to bad I will request for refund. The worst case was when I purchased The Art of Software Security Assessment. The books is really heavy, but Amazon packing in it very badly and the package torn open, then I think the local post office repackage it using some plastic bag. At the end almost all pages of the books folded badly. I initiated a refund and sending the book back to amazon. The book was around S$70 and the postal cost to return it to US from Singapore was almost S$100 more expensive than the book price. Amazon refunded the book price and also the postal cost. But indeed it is a hassle. As comparison, Bookdepository always pack the books very well and secure. I have never had any experience of getting any edge folded book at all. Unfortunately the price is still not as cheap as at Amazon. It is suck but for now there is no ideal alternative.