I’ve worked with Rackspace techs in the past and they’re usually great at what they do!
Based on my own limited interaction with them, I don’t think it’s a ploy to retain you as a customer. It’s likely they’ve had some issues in the past and now have this slightly draconian policy in place to cover themselves in case of an issue.
I’ve worked with Rackspace techs in the past and they’re usually great at what they do!
Based on my own limited interaction with them, I don’t think it’s a ploy to retain you as a customer. It’s likely they’ve had some issues in the past and now have this slightly draconian policy in place to cover themselves in case of an issue.