The verbatim email:
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Our limitations due to new United States sanctions
Dear sir,
Due to recent sanctions from the United States government, we have reviewed the organizations we have been communicating with to understand to which organizations the new laws apply.
Our understanding is that your organization is located in either Russia or Belarus. Because of this, we must pause interactions with your organization until the sanctions are lifted.
This includes: We must pause on selling, issuing or renewing a Mattermost subscription or license key to your organization. If you have a Mattermost license key, a trial key, or a Not-for-Resale license key we ask that you not use it. We are not permitted to provide you technical support for our software. Moreover, we cannot answer questions about our software. We are not permitted to provide our software, including any updates, upgrades or cloud hosted versions to your organization. We must ask that you do not use any software or online services provided by Mattermost, Inc., including any versions that have been provided online to the general public. We deeply apologize for the inconvenience. We must abide by United States laws. We hope after sanctions are lifted that we can support your interest once again.
The sanctions applying here can be found online at: https://www.bis.doc.gov/index.php/policy-guidance/lists-of-p...
If you believe we have made an error, we ask that your legal counsel please review the U.S. sanctions rules and send their interpretation to compliance@mattermost.com
Sincerely,
Mattermost Export Controls Compliance Team
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The fact that they track your activity and customers should already give you proper hints that you should look for an alternative ASAP
Also you are in EU, they are American, i'm pretty sure what they are doing is illegal
I will investigate
Hi all, Mattermost CEO here,
We've had administrative error in our compliance automation. If you received an email from compliance@mattermost.com on June 23, 2022 titled "Our limitations due to new United States sanctions" please disregard it.
Ian