Fastmail service completely offline for the first time in years

  • Seemed like a pretty short outage. I was in my email, and things were fine, but suddenly the webapp lost its connection and couldn't reconnect. I wandered off for about 15 or 20 minutes to do something else, and when I came back it was fine again.

    Outages are inevitable, but it seems that -- at least this time -- Fastmail's response and fix was incredibly quick. I moved to Fastmail from Gmail a few months ago and have been really happy so far.

  • status.fastmail.com shows a green board as of 01:59 UTC, 21:59 EDT, but bad gateway.

    fastmail.com server back but not connecting at 02:03 UTC.

    status.fastmail.com shows internal network issue, fix in progress 02:05 UTC

    fastmail.com is up 02:09 UTC

    Good old fastmail!

  • Not for the first time in years -- in Oct 2021 Fastmail had an extended outage when dealing with a ddos/ransom attack. This was much more significant than the blip today.

    https://fastmail.blog/company/fastmail-fights-off-ransom-cyb...

    For what it's worth... I'm a very happy customer of theirs for over a decade, their service has been fantastic. Strongly recommend.