> Do you know how to expedite the process?
Yes, go to sleep and wake up when it's Monday. They won't come back on the weekend for you unless you're a big customer (which you probably aren't, considering they suspended it without warning and are telling you to call back on Monday)
Call the abuse department, not sure if they still are like they used to be, but they used to be 24/7 and would actually pick up the phone, 480-624-2505.
Never got support email from GoDaddy. Never buy from them. They take your money and disappear
Today is the day you learn about enterprise plans.
Sadly GoDaddy hasn't been even halfway decent for years.
They were hacked and didn't detect it for a long time: https://www.wired.com/story/godaddy-hacked-3-years/
I would place this company as being in the coast along and extract money from customers phase.
It's far cheaper to just turn off a random customer and lose a few dollars than pay for people to investigate things over the weekend, as you are experiencing...
Get a real vendor instead of GoDaddy.
What do you expect for 13$/yr
Just pay their premium dns packages and 24/7 support packages.
Tell HN:
It's too late for a short term solution but long term --- friends don't let friends do GoDaddy.