Don't know about Spain but in the US you can call Amazon customer support on phone. Amazon does not advertise the phone number but Google search returns it.
Try googling for Amazon customer support phone number in Spain and call them.
There must be a way that Amazon support might be able to help.
Don't know about Spain but in the US you can call Amazon customer support on phone. Amazon does not advertise the phone number but Google search returns it.
Try googling for Amazon customer support phone number in Spain and call them.