Ask HN: Solutions searching for problems, can they succeed?

  • I somewhat dislike the SISP saying because it describes an attitude, not an actual product. Many successful companies have started from a "solution" (more accurately a technology) like Google and Akamai, and it is perfectly legitimate behavior to try to find problems with a solution. The situation described by SISP is when a founder does not respond to a real, serious customer problem and instead has a problem conjured on his head which he "solves". A better saying would be "Person Not In Search of a Problem".

    On a broader level, pure solutionism tends to only really work when you have some novel research, then need to find a use for it. And these inevitably comes from academia because you need someone to subsidize the risk. Then you plug it into some real problem. Many people who start with the goal of being a founder naturally try to start with problems. OpenAI was very of the first, VR was the second (it tried to respond to the soft data, mostly an idea, that people really wanted VR but ultimately this was false).

  • How about this distinction.

    There are some things where the "lean startup" applies. For instance if you made an Ebay or AirBNB or Reddit or Substack kind of a site you could get a rough prototype running quickly. The software is maybe 20% of the effort, but 80% of the effort is in business development (recruiting people to kickstart the market)

    Some products on the other hand take years of development and may or may not work. Golden Rice, Falcon 9, the LLVM-based C compiler are all examples.

    I worked on a system which was uncomfortably in between these models. On one hand were developing LLM-like systems before LLMs as we know them were available so we could have spent a few years on development. However we could sell projects to customers which caused us to zig and zag a lot to meet their needs. That was a good thing because we learned a lot about what was possible (it contributes to the research) but we wasted a lot of time with spoiled work in progress, etc.

    In our case I think the investors believed in our vision but were skeptical about our ability to execute (rightly so: I couldn't even get the data scientists to use a standard version of Python even though that was what I got hired for) and would bring in consultants that were often counterproductive (zigging and zagging to meet customer needs meets customer needs but spending weeks writing up OKRs is busywork.)

    I believed in the story more than anyone but the C-levels because I had been working on a similar thing on my own account. I'd tell people when it was tough that if our product was sufficiently realized it would be worth it for one of our customers to buy us. I thought it would be a Big 5 accounting firm or an airplane manufacturer but it turned out to be a major consumer brand.

    That's honorable and probably paid the VCs back what they put in, but had we had the funding to develop technology for a few years and enough contact with applications to know what direction to go in, switched to transformer models the moment BERT came out, and if we were more disciplined about our streaming engine so it always gave the right answers (wrote down what the algebra was for it rather than argue about whether we should call it an algebra) we could have changed the world.

  • Think about Google. They start with page rank to solve info explosion, collect mountains of info, and end up building tech to improve efficiency of Advertising. Not exactly solving info explosion (Youtube is quite a large noise generator/info polluter).

    Whatever approach is taken, it exists inside an ever changing complex external environment that no one controls. So the approach is always reactive and adapting to the environment. One day it can look revolutionary, another day it can look mundane. Explore-Exploit tradeoff.